Vikki Swift Hearingcare
*PLEASE NOTE WE ARE NOW CLOSED UNTIL MONDAY 5th JANUARY* Looking for a trusted Hearing aid store in Carlisle?
Welcome to Vikki Swift Hearingcare. We are a family run business based in Carlisle, Cumbria who offer the highest level of customer service and aftercare. We will take the time to assess your hearing and offer the best advice.
We are completely independent and can offer the latest hearing technology to ensure your hearing can be the best it can be. We fully understand the individuality of hearing loss and through our hearing assessment take the time to fully understand your hearing needs.
Vikki Swift offer a wide range of different hearing aid types, and with a choice of styles and colours.
We offer a huge range of services, from hearing assessments to specialist hearing protection and earwax removal. At Vikki Swift we take aftercare very seriously and pride ourselves on offering the very best service.
About Vikki Swift Hearingcare
I founded Vikki Swift Hearing Care in September 2016 after many years working within two national hearing-care companies. Our first home was in Denton Holme before relocating to Port Road in April 2022.
From the beginning, I was joined by my mum, Deborah—known to many of our customers as “Mam.” She supported me in building my dream from the ground up. After several years of dedication, she chose to retire to enjoy more freedom to travel, though she never stays away for long. She often returns to help at the centre, as she misses the conversation and connection with the people who feel like our extended family.
As a dedicated audiologist with more than 24 years of experience, I am passionate about helping people hear and communicate with confidence. I specialise in diagnosing and treating hearing loss and in providing personalised hearing solutions that genuinely enhance quality of life. I believe in a holistic, relationship-focused approach to audiology—one that goes beyond the technical aspects of hearing care. My goal is always to offer compassionate support, guide patients through every stage of their hearing-health journey, and empower them to live life to the fullest.
Outside of work, I enjoy spending time with my family, exploring the outdoors, and staying active. I strive to bring warmth, approachability, and genuine care to every appointment, and I’m proud to be a trusted partner for individuals and families seeking hearing support.